Have you ever able a situation when your AirPods show as connected to your mobile phone, but the sound was not coming out of the phone’s? However, a common issue that some users encounter is when their AirPods show as connected. Now we will explore the possible reasons behind this issue and provide a step-by-step guide on how to troubleshoot and how fix it.
Bluetooth connection issues
One of the primary reasons for this problem could be a Bluetooth connection issue between your AirPods and your mobile Phone.
Check the Bluetooth connection status:
To ensure your AirPods are properly connected to your mobile Phone start by going to the setting on your Phone. Swipe down from the top-right corner of the screen to access the Control Center. Look for the Bluetooth icon and showing that Bluetooth is turned on and connected to your AirPods.
Forget and reconnect your AirPods:
If the Bluetooth connection appears to be intact but the sound is still not coming from your AirPods, try forgetting your AirPods from your Phone and reconnecting them. Here’s how you can do it:
- Go to the Settings on your Phone.
- Tap on “Bluetooth.”
- Find your AirPods in the list of devices and tap the information (i) icon next to them.
- Tap “Forget This Device” and confirm your action.
- Reconnect your AirPods by putting them back in their case and opening the lid. A setup animation should appear on your Phone.
Here’s a step-by-step guide to help you fix the problem:
- Check Volume Levels
- Reconnect AirPods
- Clean AirPods
Check Volume Levels:
Ensure that the volume on your AirPods is turned up. Double-check the volume level on your device as well.
- Disconnect your AirPods from your device.
- Reconnect them by placing them back in the charging case and then taking them out again.
Gently clean your AirPods, specially the speaker screens with a soft dry brush to remove any debris.
Audio output settings
Another possible reason for the sound coming from your iPhone while your AirPods are apparently connected could be the audio output settings on your device.
Check the audio output settings:
Your Phone has multiple audio output options, and sometimes it might default to the internal speaker instead of your AirPods. To ensure your AirPods are the selected audio output follow these steps:
- Connect your AirPods to your Phone.
- Open the setting by swiping down from the top-right corner of the screen.
- Long-press the audio playback controls, which should show the song or podcast you’re listening to.
- Tap the audio output icon, shaped like a triangle with concentric circles.
- Select your AirPods from the list of available audio output devices.
Sometimes a software bug issue between your Phone’s operating system and your AirPods they can lead to problems with sound output. Keeping your devices up to date with the latest software versions can help resolve such issues.
Update your iPhone and AirPods software:
To ensure your devices are running on the latest software versions, follow these steps:
- Connect your Phone to a stable Wi-Fi network.
- Go to the Settings on your Phone.
- Scroll down and tap “General.”
- Select “Software Update.”
- If an update is available, tap “Download and Install” to update your Phone.
- To update your AirPods’ firmware, ensure they are connected to your Phone and have at least 50% battery charge. Keep them inside the case and connected to a power source.
Physical or hardware issues
In some rare cases the issue might stem from a physical or hardware problem with either your AirPods or your Phone.
Perform a reset on your AirPods:
Resetting your AirPods might help resolve any hardware or connection issues. Here’s how you can do it:
- Put your AirPods back into the case.
- Close the lid of the case.
- Wait for approximately 30 seconds.
- Open the lid of the case.
- Press and hold the setup button, located at the back of the case until the LED light on the front of the case starts flashing white.
- Reconnect your AirPods to your Phone and check if the sound is now coming from them instead of the phone.
Experiencing a situation where your AirPods say they’re connected but the sound is coming from your Phone. However, you should be able to troubleshoot and fix the issue.
Remember to check the Bluetooth connection status, forget and reconnect your AirPods, verify the audio output settings keep your devices updated with the latest software versions and consider resetting your AirPods if necessary.
Now go ahead and enjoy your wireless audio experience with your perfectly matched AirPods!
Frequently Asked Questions (FAQs)
Why are my AirPods connected but not producing sound?
In such cases the issue might stem from audio source settings, Bluetooth interference or outdated firmware.
Can a firmware update fix the sound issue?
Yes, a firmware update can potentially address various glitches causing sound problems with your AirPods.
Is the problem specific to certain apps?
No, the issue can occur with any audio source, be it music, videos, or calls.
Could dirt be affecting my AirPods’ audio?
Yes, dirt or debris in the speaker grilles can obstruct sound. Regularly cleaning your AirPods can prevent this.
What should I do if none of the troubleshooting steps work?
If the issue persists despite troubleshooting consider reaching out to Apple support or visiting an authorized service center for assistance.
Troubleshooting AirPods Connected But No Sound Issue